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Official statement

2G/3G networks are slowly being phased out by telecommunication authorities in Europe in the next years, starting from 2026. Our country is undertaking this step from 1.1.2026. Škoda is on newest model lines using LTE and other advanced technologies and supports the transition to LTE and 5G networks for other models. Nevertheless, connected car services (for example Breakdown Call, Vehicle Health Report, Parking Position, Vehicle Status) of some Škoda cars are currently still using 2G/3G networks.

Škoda Connect services

Škoda has already begun developing a solution for some of affected models to ensure customers can continue using connected features and services after the phase out of 2G/3G networks. This solution shall apply (details to be confirmed later) to the so called MOD3* pre-UNECE models (please see table below) and will be available over-the-air or via Škoda dealer. Customers can check their vehicle's manufacturing date to determine the applicable update method.

Unfortunately, owners of MOD1 and MOD2 cars (please see also table below) will not be able to use all the connected features and services (except Infotainment Online for MOD2) anymore after the phase out of 2G/3G networks as such a solution is technically not feasible.

Emergency Call

2G/3G switch-off will also affect the eCall function. The search for a suitable arrangement for MOD3 and MOD4 vehicles is currently underway. Unfortunately, owners of MOD2 cars will not be able to use Emergency Call and there is also no measure planned.

Affected models

You can verify manufacturing date and service availability of your vehicle in Availability list. Manufacturing date of your vehicle may be found e.g. in vehicle registration certificate.

Information may vary by country. Please contact your dealer for further questions.

*MOD=Mobile Online Dienste, generation of online vehicle services

This information is valid as of March 1, 2025.

Affected models

MOD

Model

Start of production

End of production

Škoda Connect services

Working post 2G/3G sundown

Škoda Connect services

Measures

eCall

Working post 2G/3G sundown

eCall

Measures

MOD1

Model

Citigo iV

Start of production

November 2019

End of production

September 2021

Škoda Connect services

No

Škoda Connect services

No remedy due to outdated technology

eCall

Model is not equipped with this function

eCall

Model is not equipped with this function

MOD2

Model

Kodiaq

Start of production

October 2016

End of production

July 2020

Škoda Connect services

Care Connect – No
Infotainment Online – Yes

Škoda Connect services

Care Connect – No remedy due to outdated technology Infotainment Online – data connection is carried by the customer

eCall

No

eCall

No remedy due to outdated technology

Model

Superb

Start of production

May 2017

End of production

July 2020

Škoda Connect services

Care Connect – No
Infotainment Online – Yes

Škoda Connect services

Care Connect – No remedy due to outdated technology
Infotainment Online – Data connection is carried by the customer

eCall

No

eCall

No remedy due to outdated technology

Model

Fabia

Start of production

May 2017

End of production

November 2022

Škoda Connect services

Care Connect – No
Infotainment Online – Yes

Škoda Connect services

Care Connect – No remedy due to outdated technology
Infotainment Online – Data connection is carried by the customer

eCall

No

eCall

No remedy due to outdated technology

Model

Octavia

Start of production

February 2017

End of production

March 2020

Škoda Connect services

Care Connect – No
Infotainment Online – Yes

Škoda Connect services

Care Connect – No remedy due to outdated technology
Infotainment Online – Data connection is carried by the customer

eCall

No

eCall

No remedy due to outdated technology

Model

Karoq

Start of production

July 2017

End of production

July 2020

Škoda Connect services

Care Connect – No
Infotainment Online – Yes

Škoda Connect services

Care Connect – No remedy due to outdated technology
Infotainment Online – Data connection is carried by the customer

eCall

No

eCall

No remedy due to outdated technology

Model

Rapid

Start of production

May 2017

End of production

May 2019

Škoda Connect services

Care Connect – No
Infotainment Online – Yes

Škoda Connect services

Care Connect – No remedy due to outdated technology
Infotainment Online – Data connection is carried by the customer

eCall

No

eCall

No remedy due to outdated technology

MOD3 pre-UNECE

Model

Kodiaq

Start of production

July 2020

End of production

May 2024

Škoda Connect services

No

Škoda Connect services

SW update via Over-the-Air or by service partner

eCall

No

eCall

Ongoing

Model

Superb

Start of production

September 2019

End of production

April 2024

Škoda Connect services

No

Škoda Connect services

SW update via Over-the-Air or by service partner

eCall

No

eCall

Ongoing

Model

Scala

Start of production

February 2019

End of production

January 2024

Škoda Connect services

No

Škoda Connect services

SW update via Over-the-Air or by service partner

eCall

No

eCall

Ongoing

Model

Kamiq

Start of production

July 2019

End of production

January 2024

Škoda Connect services

No

Škoda Connect services

SW update via Over-the-Air or by service partner

eCall

No

eCall

Ongoing

Model

Fabia

Start of production

June 2021

End of production

January 2024

Škoda Connect services

No

Škoda Connect services

SW update via Over-the-Air or by service partner

eCall

No

eCall

Ongoing

Model

Octavia

Start of production

November 2019

End of production

June 2024

Škoda Connect services

No

Škoda Connect services

SW update via Over-the-Air or by service partner

eCall

No

eCall

Ongoing

Model

Karoq

Start of production

July 2020

End of production

March 2024

Škoda Connect services

No

Škoda Connect services

SW update via Over-the-Air or by service partner

eCall

No

eCall

Ongoing

MOD3 UNECE

Model

Scala

Start of production

January 2024

End of production

2nd half 2026

Škoda Connect services

Yes

Škoda Connect services

No

eCall

No

eCall

Ongoing

Model

Kamiq

Start of production

January 2024

End of production

2nd half 2026

Škoda Connect services

Yes

Škoda Connect services

No

eCall

No

eCall

Ongoing

Model

Fabia

Start of production

January 2024

End of production

2nd half 2026

Škoda Connect services

Yes

Škoda Connect services

No

eCall

No

eCall

Ongoing

Model

Octavia

Start of production

April 2024

End of production

2nd half 2025

Škoda Connect services

Yes

Škoda Connect services

No

eCall

No

eCall

Ongoing

Model

Karoq

Start of production

March 2024

End of production

2nd half 2026

Škoda Connect services

Yes

Škoda Connect services

No

eCall

No

eCall

Ongoing

MOD4 pre-UNECE

Model

Enyaq

Start of production

October 2020

End of production

October 2023

Škoda Connect services

No

Škoda Connect services

ME3.2 and higher

eCall

No

eCall

Ongoing

MOD4 UNECE

Model

Enyaq

Start of production

October 2023

End of production

2nd half 2026

Škoda Connect services

Yes

Škoda Connect services

No

eCall

No

eCall

Ongoing